SHIPPING & RETURNS

SHIPPING POLICY

clay by chloe offers shipping to various locations in the UK only. We take great care in packaging our ceramics to ensure they arrive in perfect condition. Our shipping costs are calculated at checkout based on the tracked delivery weight. We aim to provide a straightforward and reliable shipping service to build trust and loyalty with our customers.

clay by chloe strives to maintain a hassle-free shipping policy. If you have any queries regarding our shipping methods or need further details, please feel free to contact us.

RETURN & EXCHANGE POLICY

At clay by chloe, we want you to be satisfied with your purchase. If for any reason you are not completely happy with your ceramics, we offer a hassle-free return and exchange policy. Please contact us within 30 days of receiving your order to initiate the return or exchange process.

We understand the importance of a straightforward refund or exchange policy to build trust and reassure our customers. If you have any questions about our return & exchange policy, don't hesitate to reach out to us.